Skip to main content

Support

Get unstuck and keep the production moving.

Tell us what you were trying to do, what happened, and which project or workflow was involved. We can help with the product without asking you to send passwords, tokens, or private media.

Contact support

Account and access

Sign-in, trial access, verification, and desktop-app handoff.

Projects and media

Project setup, assets, scenes, audio, and preserving a clean production state.

Rendering and export

Render progress, review history, failed jobs, and exporting a finished deliverable.

Connected workflows

HyperFrames, Remotion, AI music, Familiar, and optional Agent Avatar connections.

Useful details include your Agent Studio version, operating system, the action that failed, and any non-sensitive error message or job identifier. Please remove credentials and private content before sharing diagnostics.