Refund Policy

Agent Studio produces custom, made-to-order videos. Because each project is bespoke work, the policy below applies.

See it first, free

Before you pay anything, we produce a free 15-second mockup using your real app so you can see the style and quality you'll receive. There's no obligation to proceed.

Before production starts

If you've paid a deposit but we have not yet started production, you can request a full refund.

During production

Once production has started, your package includes the agreed revision rounds so we can get the result right. If we are unable to deliver a video that meets the agreed brief, we will refund you.

Contact

For any billing or refund question, email support@agentsoftware.dev with your project details.